05 Service
Technology & Digital Transformation
Blackstone Services builds and connects the software your business runs on: business systems, CRM integrations, automations, dashboards, and cloud. The same team runs your marketing, so the leads your campaigns bring in land straight in the systems your staff use.
What's included
Business Software & ERP
When spreadsheets and separate tools stop keeping up, we build one system for the work your team repeats: HR records, payroll exports, invoicing, inventory, and reporting.
CRM Setup & Integrations
We set up your CRM, or clean up the one you have, and connect it to your website forms, email, phone system, and accounting tool.
Workflow Automation & AI
We automate the tasks your team does by hand every day: follow-up emails, lead routing, invoices, document filing, and record updates across tools.
Business Dashboards
We pull your operations, finance, and HR numbers into one dashboard that updates on its own, so you see stock levels, cash flow, and staff hours.
Cloud Hosting, Email & Security
We move your systems and files to secure cloud hosting, set up business email on your own domain, and protect your accounts with backups and two-step login.
Full capability list
- ERP Implementation
- Custom Business Software
- HR & Payroll Systems
- Invoicing & Billing Systems
- CRM Setup
- CRM Cleanup & Migration
- Zoho CRM
- HubSpot
- Workflow Automation
- Lead Routing
- Automated Follow-ups
- Document Automation
- AI Chatbots
- AI Assistants
- Process Mapping
- Zapier / Make Automation
- Business Dashboards
- Finance Dashboards
- Operations Dashboards
- HR Dashboards
- KPI Reporting
- Data Integration
- Power BI / Looker Studio
- Cloud Migration
- Cloud Hosting
- Business Email Setup
- Google Workspace / Microsoft 365
- Data Backup & Recovery
- Two-Factor Authentication
- Access Management
- IT Security Setup
- Inventory Management
- Reporting Systems
- Legacy System Migration
- Salesforce
- Website Form Integration
- Email & Phone Integration
- Accounting Integration
- API Integration
The process
Discover
We dig into your market, audience and ambition until the real opportunity is obvious.
Strategize
A sharp, single-minded plan that aligns the brand, the message and the channels.
Create
Craft-led design, content and build, made in-house, refined until it sings.
Amplify
Launch, measure, optimise. We treat your budget like it is our own.
Next service: Creative & Design